RAGNAR RELAY PRIVACY POLICY
This privacy policy describes how Ragnar Events, LLC, a company located and organized in the United States ('Ragnar'), collects, uses, and shares information about you that is captured while you use RunRagnar.com, and Ragnarrelays.com (collectively, the 'site').
By using our sites, registering for our services, or by choosing to submit personal information to Ragnar through the sites, you agree to the terms of this Privacy Policy ('Policy'). You are not required to provide any personal information, but if you choose not to, you may not be able to access certain information or areas of the sites.
WHAT INFORMATION WE COLLECT
ALL USERS
When you visit our sites, we collect personal information about you (including, but not limited to: name, address, telephone number, email address, username, and password) ('Personally Identifying Information') when you fill out forms, communicate with us through our sites, or create an online profile. Please keep in mind that if you directly disclose, share or communicate Personally Identifiable Information or personally sensitive data through our forums or on our sites, including the sharing of photos, this information may be collected and used by others and Ragnar Relay shall not be liable for its use or misuse.
We may also collect certain information about your use of our sites such as information about your computer, including your IP address, the type of browser you are using, and your computer's operating system. Except as otherwise explained in this Policy or as may be prohibited by law, we may combine this information with your personal information.
We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.
You can choose to add your contacts' information by connecting your contacts from your mobile device. If you choose to share your contacts with Ragnar, Ragnar will, in accordance with your instructions, access and store your contacts' information in order to identify connections and help you connect with them.
Ragnar will gather information from the photos and other content you share on the Services.
We collect and process location information when you sign up for and use the Services. For example, to locate your path on the race route it is necessary to collect and record the physical location of your device.
COOKIES AND OTHER TRACKING TECHNOLOGY
Our sites also uses 'cookies' (small data files stored on your computer) and other tracking technologies to collect information about your visit to our sites. The cookies and tracking technologies we use do not capture Personally Identifying Information. The information that is captured about your visit may be used in a variety of ways, such as to monitor and maintain information about your visits to our sites, to help us identify and address problems, to improve our sites, to analyze web traffic trends, and to help protect the security and integrity of our sites. You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies, you may still use our sites, but your experience may be degraded. We may also use pixel tags (also known as 'clear gifs,' 'Web beacons,' or '1-by-1gifs') on our sites. These may be used in connection with certain pages of our sites or with email messages to measure the effectiveness of our communications and our marketing campaigns, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on our site. Ragnar uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
Third party vendors, including Google, use cookies to serve ads based on your prior visits to our website. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
In order to opt out of the use of cookies for personalized advertising from these third-party vendors and ad networks, you must visit those websites and opt out if that option if provided. Alternatively, you may opt out of a some third-party vendor's and ad networks use of cookies for personalized advertising by visiting www.aboutads.info
HOW WE USE COLLECTED PERSONALLY IDENTIFYING INFORMATION
We may use the Personally Identifying Information we collect for the following purposes:
- to send you important information regarding our events, changes to our terms, conditions, and policies, and/or other administrative information;
- to send you marketing communications that we believe may be of interest to you, if you have agreed to receive such messages;
- to personalize your experience on our site or app by presenting content tailored to you; and
- for our business purposes, such as data analysis, audits, developing new products, enhancing our site, improving our services, identifying usage trends, and determining the effectiveness of our promotional campaigns.
SHARING YOUR INFORMATION
We will not disclose your Personally Identifying Information to third parties except as described in this Policy, to the extent necessary to provide you with a requested service, or under circumstances required by law. You agree that we may also disclose this information to third parties: (1) when we have reason to believe that such disclosure is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of our sites, or anyone else who could be harmed by such activities; or (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, such as to comply with a subpoena or similar legal process. Please note that we may be required to release an individual's personal information in response to a legal inquiry from public authorities including to meet national security or law enforcement requirements.
We may transfer your Personally Identifying Information to third party service providers that assist us with carrying out these purposes. For example, we may use a data processing contractor to operate computer systems on our behalf, for administrative, technical support, or other business purposes as necessary to facilitate our transactions with you, analyze our data, conduct analytics services, or to maintain and improve our services. Whenever any Personally Identifying Information is transferred to a such a third-party service provider, that party will be contractually bound to use such Personally Identifying Information only to carry out the services we have requested, to abide by our Policy, and to provide adequate protection for the Personally Identifying Information.
We reserve the right to transfer any Personally Identifying Information we have about you in the event that we merge with or are acquired by a third party. We may disclose your Personally Identifying Information for any other purpose with your consent. We may be liable for the transfer of personal information to third parties.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
YOUR CHOICES FOR CONTROLLING YOUR INFORMATION
CORRECTING OR CHANGING YOUR INFORMATION
We will take reasonable steps to accurately record the information that you provide to us and any subsequent updates.
We encourage you to review, update, and correct the information that we maintain about you, and you may request that we delete information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirements, by contacting us as set out in the 'How to Contact Us' section below. At our election, instead of deleting such information, we may retain it with your comment or correction noted in our records. By contacting us, you may also object to our further use of your personal information if you have compelling legitimate grounds (this may involve closing your account). We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction: (i) if your requests are abusive or unreasonably excessive, (ii) where the rights or safety of another person or persons would be encroached upon, or (iii) if the information or material you request relates to existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.
SECURITY
Some or all of the Personally Identifying Information we collect may be stored or processed on servers located outside of your country, including in the United States, whose data protection laws may differ from those where you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on the Personally Identifying Information that are equivalent to those in your country.
Although we take appropriate measures to safeguard the personal information in our custody and control, and we require similar safeguarding measures from our service providers, we need you to understand that we are unable to guarantee that your personal information will never be disclosed or accessed in a manner that is inconsistent with this Privacy Policy. We have implemented measures in an effort to maintain the confidentiality of all personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, loss, modification, disclosure, and any form of unlawful processing of personal information in our custody and control, and our service providers are bound to maintain similar safeguards. These measures also aim at preventing unnecessary collection and further processing of personal information.
To provide you with an increased level of security online, access to your personal information on certain of our websites may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
LINKS TO OTHER WEBSITES
Our sites may contain links to websites owned by third parties. Information you share with a third-party site is not subject to this Policy. Please review the privacy policy of any sites you access through our sites.
CHILDREN'S PRIVACY
Our sites are not intended for use by children. We do not knowingly collect personal information from children under the age of 13. Children under the age of 18 are prohibited from creating an online profile.
POLICY CHANGES
If our Policy changes, we will post these changes to our sites with the date of revision. We encourage you to review our Policy periodically. Your continued access to and/or use of the sites after any such changes constitutes your acceptance of, and agreement to be legally bound by, this Policy, as revised. If our privacy practices, including the ways we use your Personally Identifying Information, materially change from the time you created an online profile, we will notify you about such changes before they take effect and allow you to delete your information as described above, should you disagree with such changes.
HOW TO CONTACT US
Feel free to contact our Customer Service department at any time if:
- you wish to withdraw your name from an e-mail or other marketing list;
- you wish to access and/or correct your personal information, or
- you have a complaint about the manner in which we treat your personal information.
Any questions, concerns, or complaints concerning our collection and use of personal information should be directed to us at the address given below. We will conduct a reasonable investigation of and will attempt to resolve any complaints in accordance with the principles contained in this Privacy Policy.
If you have any questions or concerns about this Privacy Policy or its implementation please contact us via email at [email protected]